Following the decision to restructure our current business, the Netagio Bitcoin exchange will close on 18th March 2015. As a result, we have suspended trading on all order books from 16th February 2015. All customers have been informed and are requested to withdraw their funds and close their trading accounts by 18th March 2015.
From 19th March 2015 onwards, Netagio will provide physical vault safekeeping options for retail and institutional investors, high net worth individuals and family offices.
Drawing on Netagio's heritage as a trusted storage provider for both gold and Bitcoin and having served as a custodian for Bitcoin funds, Netagio will start offering secure cash storage options for firms and individuals wishing to diversify their savings risk.
To read the full press release, please click here.
If you have any questions about the above or require assistance, feel free to contact our Customer Care Team on +44 208 334 7200, available Monday to Friday 9am to 5pm (GMT), via email or by online chat (out of hours).
Please note that due to high demand it can currently take up to two working days to receive a response to messages and up to one working day to complete a 'Send coins' request, as we may be required to retrieve coins from cold storage.